Find It Duke is a contractor referral service backed by Duke Energy, connecting homeowners to prescreened and industry-certified home improvement professionals like you. Whether it’s a maintenance project, repair or upgrade, our customers trust Find It Duke to find the right pro for their job. As a referral trade ally with Find It Duke, you’ll gain even more ways to attract customers and grow your business. We regularly market special offers to our customers that further attract a prospective homeowner to do business with our Find It Duke trade allies and give you increased selling power.

Trade Ally Resources

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Frequently Asked Questions

  • The information you provide is only used within Duke Energy. It is used for program purposes only. Be assured Duke Energy never sells your company or personal data.
  • No. All users must agree to the Program Terms and Conditions in order to register for the program.
  • No, all required information must be provided in order to complete the registration process.
  • Make sure you've selected the correct Jurisdiction and Program for your Service Location. Only Measure Categories that are eligible in your Service Location's Jurisdiction will be available for selection.
  • If your registration wasn't saved, the registration process will need to be started from Step 1 again. You can save your registration beginning in Step 3 of the process and return later to complete.
  • You can continue the registration process by clicking the registration link on the login page and entering the email address you associated with your registration.
  • Please be sure that the URL you're entering is valid. This is not a required field so if you continue to receive an error, you can leave this information blank.
  • Please allow two business days for the registration approval process.
  • Your trade ally representative can help you with this information.
  • All fields marked with an asterisk (*) are required fields and must be completed in order to submit the W-9.
  • Your tax preparation professional should be able to assist you with this information.
  • Make sure that the company name entered matches the company name associated with your company tax ID. The name must match exactly in order to be verified. If the problem persists, request a copy of the IRS EIN confirmation letter. This is a legal document from the IRS that confirms the registration of the tax ID to the exact business name. To request a copy of your EIN confirmation letter, contact the IRS at 800.829.4933. Listen carefully to the recorded message and select the option for EIN information Your tax preparation professional is another good resource for this information.
  • All users must agree to the W-9 Terms and Conditions in order to register for the program.
  • If you've forgotten your username or password, please use the links on the login page to retrieve this information.
  • You can unlock your account by completing the Forgot Password process. You can begin this process by clicking the link on the login page.