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Duke Energy One is not the same company as Duke Energy Florida (DEF), and Duke Energy One has separate management; Duke Energy One is not regulated by the Florida Public Service Commission or in any way sanctioned by the Commission; Purchasers of products or services from Duke Energy One will receive no preference or special treatment from DEF; and a customer does not have to buy products or services from Duke Energy One in order to continue to receive the same safe and reliable electric service from DEF. Nonpayment for these products or services may result in removal from the program, but will not result in disconnection of electric service. THIS MESSAGE IS PAID FOR BY THE SHAREHOLDERS OF DUKE ENERGY.